Shipping Rates

Free Shipping is applied automatically at checkout as soon as your cart reaches €250. Rates apply across all of our markets, including the European Union, the United Kingdom, Switzerland and the United States.

Processing Time

Orders are processed within 2–4 business days. During this time, your items are inspected, carefully packaged and prepared for dispatch. Orders placed on weekends or public holidays begin processing on the next business day.

Shipping & Delivery Time

Once dispatched, estimated delivery takes 7–12 business days depending on your destination. Delivery times are estimates and may vary slightly during peak seasons or promotional periods.

Tracking Information

As soon as your order ships, you will receive a confirmation email containing your tracking number and a link to follow your parcel every step of the way. Please allow up to 48 hours for the first tracking update to appear.

International Shipping

We are proud to ship worldwide. Wherever you are — across Europe, the United Kingdom, Switzerland or the United States — your order is sent with reliable, tracked delivery and the same standard of care.

Customs & Duties

Orders shipped outside the European Union may be subject to import duties, taxes or customs fees determined by the destination country. These charges are set by local authorities and are the responsibility of the recipient. We recommend checking your country’s regulations before ordering.

Delivery Delays

While we work hard to deliver on schedule, occasional delays can occur due to customs clearance, weather, carrier disruptions or high-demand periods. If your order appears delayed beyond the estimated window, please reach out and our team will assist you promptly.